1999–2001
Ground Maintenance Staff
Parkland Luxury Residential & Apartment Complex · Ho Chi Minh City
A first professional chapter grounded in service, place and the everyday standards that shape a hospitality environment.
1999 → Present
A career built step by step.
More than two decades across service, sales, marketing and hotel operations.
2001–2010
Receptionist, Sales Executive
Liberty Hotels Group · Ho Chi Minh City
Moving closer to guests and commercial relationships through reception, customer service and hotel sales.
2010–2012
Director of Sales & Marketing
Silverland Hotel Ben Thanh · Ho Chi Minh City
A broader leadership role connecting market development, sales planning and hotel positioning.
2013
Director of Sales & Marketing
Harmony Hotel & Spa · Ho Chi Minh City
Continuing a commercial leadership path within a hospitality setting shaped around service and experience.
2014–PresentOperation Manager
Operation Manager
Cum. Head of Sales Department
Liberty Hotel Saigon Greenview · Ho Chi Minh City
Working across daily operations, service quality, team coordination and sales leadership.
Beyond hotel operations
Continuous contribution.
Education
Formal qualifications spanning business administration, English linguistics and forestry biological studies.
Academic Contribution
Training program evaluation committees and graduation thesis defense committees.
Professional Development
Ongoing learning in AI in teaching, service excellence, sustainability and hospitality management.